Edinburgh

What to bring

• Bring a valid photo ID if requested at the entrance.
• Download the audio app before reaching the meeting point to dodge any network glitches at the location. Simply scan the QR code on your voucher and follow the instructions to download the Vox City app and the city map in your preferred language. If you encounter any problems, contact customer@voxcity.com or contact customer support live 24/7 through the website.
• Carry your earphones for an immersive audio guide experience.

What’s not allowed

• Luggage, large bags, and bags over 30L in volume are not permitted inside Edinburgh Castle.
• Due to venue restrictions, your pets are not permitted.
• Drones are strictly prohibited on the premises.
• Access to the roof is not permitted in poor weather conditions.

Accessibility

• The experience is not fully wheelchair-accessible due to uneven terrain and steps within the castle grounds and surrounding areas.

Additional information

• The guided tour takes place outdoors around Edinburgh Castle. Entry to interior buildings is not included during the guided portion, but you may explore them independently after the tour.
• Some areas may be temporarily unavailable for visit.
• Specific stops during the tour are assigned by castle authorities and may vary.
• Minors must be accompanied by an adult to join the tour.
• Please arrive at the meeting point at least 10-15 mins before your scheduled start time.
• If Edinburgh Castle is unexpectedly closed on the day of your visit, tickets to Holyrood Palace will be provided instead if available.
• Meeting points may vary by tour. Ensure you check your booking confirmation for details.
• Please note the Honours of Scotland (Crown Jewels) will be closed from January 12 to Easter in 2026.

Inclusions #

• Entry to Edinburgh Castle

• Guided tour of the Castle

• Expert local English-speaking guide

• Edinburgh city audio tour (digital app) in English, French & German

• 45-min express guided tour of Edinburgh Castle (outside the castle)

• Free time for independent exploration of Edinburgh Castle

• 15% discount on Edinburgh Gin Distillery experiences (subject to availability; see voucher for details)

Additional paid upgrades:

• 1.5-hour extended guided tour of Edinburgh Castle

• Expert Spanish, French, Italian or German-speaking guide

• 2.15-hour guided tour of Edinburgh Castle and the Royal Mile

• Small group of max. 20 guests

Exclusions #

• Headset and mobile device

• Edinburgh Castle internal audio guide (£3.50)

• Transportation

• Gratuities

Uncover wizarding secrets on a guided Harry Potter tour of Edinburgh, then explore its historic castle.

• Everything you get: A 2-hour, small-group Harry Potter-themed walking tour, entry to the iconic Edinburgh Castle, and a local guide.
• Why choose this: Perfect for Potter fans and explorers, this tour offers access to iconic Harry Potter locations and Edinburgh’s rich history in a personalized setting.

Inclusions #

• 2-hour Harry Potter-themed walking tour in Edinburgh

• Entry tickets to Edinburgh Castle

• Small group tour

• Local guide

Exclusions #

• Food & Drinks

• Hotel pick-up & drop-off

What to bring

• Bring drinks and snacks, as food and beverages are not included.

What’s not allowed

• Pets are not permitted, except for registered service animals.
• Large bags, rucksacks and suitcases (30L or over) are not allowed inside Edinburgh Castle for security reasons.

Accessibility

• This experience is not wheelchair accessible due to uneven surfaces and steps along the walking route and within Edinburgh Castle.

Additional information

• The meeting point is outside Tron Kirk market, opposite Bella Italia on the Royal Mile. The nearest train station is Waverley Station, a 10-minute walk away.
• Please arrive at the meeting point at least 10 minutes before the scheduled start time.
• The tour operates in all weather conditions, so please dress appropriately.
• Children must be accompanied by an adult at all times.

Pair a guided tour of Edinburgh Castle with a 24-hour hop-on hop-off bus pass for a convenient and cost-effective combo.

• What you get at Edinburgh Castle Guided Tour: Entry to Edinburgh Castle with a 45-minute outdoor guided walk led by an expert, followed by free time to explore the castle interiors independently, with the Edinburgh city audio tour included on a digital app.
• What you get with the Edinburgh Hop-on Hop-off Bus Tour: A 24-hour Red Route pass with a multilingual audio guide, free child tickets, access to the Horrible Histories kids’ channel with headphones, and flexible validity for up to 12 months from your selected date.
• Why choose this combo: Enjoy a focused 45-minute guided exploration of Edinburgh Castle, then use the hop-on hop-off bus to reach key city sights at your own pace, without juggling separate transport or bookings. Lock in your castle tour start time and fill the rest of the day with ease.

Inclusions #

Edinburgh Castle Guided Tour

• Entry to Edinburgh Castle

• 45-min express guided tour of Edinburgh Castle (outside the castle)

• Free time for independent exploration of Edinburgh Castle

• Expert local English-speaking guide

• Edinburgh city audio tour (digital app)

Edinburgh Hop-on Hop-off Bus Tour

• 24-hour unlimited hop-on hop-off pass

• Access to Red Route

• Audio guide in English, Spanish, French, German, Italian, Japanese, Chinese, Portuguese, and Russian

• Horrible Histories' kid's commentary

• Headphones

• Free kids' tickets

• Flexible validity for up to 12 months from your selected date

Exclusions #

Edinburgh Castle Guided Tour

• Headset and mobile device

• Edinburgh Castle internal audio guide (£3.50)

• Transportation

• Gratuities

What to bring Edinburgh Castle Guided Tour

• Carry a valid photo ID, as it may be requested at the entrance.
• Download the audio app before arriving to avoid connectivity issues. Scan the QR code on your voucher to get the Vox City app and city map in your preferred language.
• Bring earphones for the best immersive audio experience.

What’s not allowed Edinburgh Castle Guided Tour

• Large luggage, bags over 30L, and suitcases are not permitted inside the castle.
• Pets are not allowed.
• Drones are strictly prohibited.
• Roof access may be restricted in poor weather.

Accessibility Edinburgh Castle Guided Tour

• The castle is not fully wheelchair-accessible due to uneven terrain and steps across the grounds.

Edinburgh Hop-on Hop-off Tour

• Edinburgh buses are wheelchair accessible.
• Wheelchairs must measure no larger than 70cm wide, 120cm long, and 135cm high. Contact the provider if unsure.
• Only one wheelchair can be accommodated per bus; if occupied, please wait for the next bus.

Additional information Edinburgh Castle Guided Tour

• The guided tour takes place outdoors; interior buildings are not included.
• Stops are assigned by castle authorities and may vary.
• Minors must be accompanied by an adult.
• Arrive 10–15 minutes before the scheduled start time.
• If the castle is unexpectedly closed, Holyrood Palace tickets may be provided if available.
• Meeting points may differ; confirm details in your booking.
• The Honours of Scotland (Crown Jewels) will be closed from January 12 to Easter 2026.

Edinburgh Hop-on Hop-off Tour

• Children aged 3 and under travel for free, but child tickets must be added at checkout.
• Well-behaved dogs are allowed onboard.

What's not allowed

Edinburgh Castle

• Luggage, large bags, and bags over 30L in volume are not permitted inside Edinburgh Castle.
• Pets are not allowed, except for registered service animals.
• Drones are strictly prohibited on the premises.
• Access to the roof is not permitted in poor weather conditions.

Palace of Holyroodhouse

• Bags larger than 45cm × 20cm × 30cm are not allowed in this experience.
• Due to venue restrictions, pets cannot tag along for this experience.
• Photography is strictly not allowed inside the State Apartments.
• Smoking, including e-cigarettes, is not permitted in the Palace of Holyroodhouse.
• In consideration of other visitors, mobile phones must be switched off inside the Palace of Holyroodhouse.

Accessibility

Edinburgh Castle

• The experience is not fully wheelchair-accessible due to uneven terrain and steps within the castle grounds and surrounding areas.

Palace of Holyroodhouse

• This experience is wheelchair and pram/stroller accessible, except in some parts of Mary, Queen of Scots' rooms.
• Your guide dogs are welcome at the venue.
• Concessionary rates for disabled visitors and a complimentary companion ticket are only available to book directly with Royal Collection Trust.

Additional information

Edinburgh Castle

• The guided tour takes place outdoors around Edinburgh Castle. Entry to interior buildings is not included during the guided portion, but you may explore them independently after the tour.
• Specific stops during the tour are assigned by castle authorities and may vary.
• Minors must be accompanied by an adult to join the tour.
• Please arrive at the meeting point at least 10 mins before your scheduled start time.

Palace of Holyroodhouse

• As the Palace of Holyroodhouse is a working royal palace, security and opening arrangements may be subject to change at short notice.
• You may be subject to security checks. Some items may have to be checked in and reclaimed at the end of your visit.
• For safety and security reasons, a one-way route operates inside the Palace of Holyroodhouse.
• The palace is closed on Tuesdays and Wednesdays.
• Last admission time is 3:15pm.
• Under 5s must be booked with a paid ticket.
• The tour is only available when the Palace is closed to other visitors.
• Please arrive at least 15 mins before your scheduled tour time.

Inclusions #

Edinburgh Castle

• Entry to Edinburgh Castle

• Guided tour of Edinburgh Castle

• Expert local English-speaking guide

Palace of Holyroodhouse

• Entry to Palace of Holyroodhouse

• Multimedia guide in 9 languages

Additional paid upgrades:

Palace of Holyroodhouse

• 2-hour guided tour of Palace of Holyroodhouse

• Expert English-speaking guide

• Complimentary guidebook for insights about the palace

• Small group of max. 25 guests

Exclusions #

• Transport

• Food and drink

What to bring

Edinburgh Castle

• Bring a valid photo ID if requested at the entrance.
• Download the audio app before reaching the meeting point to dodge any network glitches at the location. Simply scan the QR code on your voucher and follow the instructions to download the Vox City app and the city map in your preferred language. If you encounter any problems, contact customer@voxcity.com or contact customer support live 24/7 through the website.
• Carry your earphones for an immersive audio guide experience.

The Scotch Whisky Experience

• Have your entry tickets and ID ready for a seamless experience.

What’s not allowed

Edinburgh Castle

• Luggage, large bags, and bags over 30L in volume are not permitted inside Edinburgh Castle.
• Due to venue restrictions, your pets are not permitted.
• Drones are strictly prohibited on the premises.
• Access to the roof is not permitted in poor weather conditions.

The Scotch Whisky Experience

• Sharp metallic tools or objects and weapons are not allowed in this experience.
• Due to venue restrictions, pets cannot tag along for this experience.
• Due to venue restrictions, smoking is not allowed on this experience.

Accessibility

Edinburgh Castle

• The experience is not fully wheelchair-accessible due to uneven terrain and steps within the castle grounds and surrounding areas.

The Scotch Whisky Experience

• This experience is wheelchair accessible.
• Elevators are available at the venue for easy access.
• Hearing loop technology, audio-visual guide, BSL, ASL, and ISL are available for this experience.
• Your guide dogs are welcome at the venue.

Additional information

Edinburgh Castle

• The guided tour takes place outdoors around Edinburgh Castle. Entry to interior buildings is not included during the guided portion, but you may explore them independently after the tour.
• Specific stops during the tour are assigned by castle authorities and may vary.
• Minors must be accompanied by an adult to join the tour.
• Please arrive at the meeting point at least 10-15 mins before your scheduled start time.
• If Edinburgh Castle is unexpectedly closed on the day of your visit, tickets to Holyrood Palace will be provided instead if available.
• Meeting points may vary by tour. Ensure you check your booking confirmation for details.
• Please note the Honours of Scotland (Crown Jewels) will be closed from January 12 to Easter in 2026.

The Scotch Whisky Experience

• This experience may include alcoholic beverages. Availability is subject to age restrictions and local laws. Please carry a valid ID. Drink responsibly.
• This is a family-friendly tour—while adults sample local pours, kids get Irn-Bru!
• Please arrive at least 10 mins early, or you may not be allowed in.
• Children under 16 must always be accompanied by an adult aged 18 or over.
• Facilities: restroom.

Inclusions #

Edinburgh Castle

• Entry to Edinburgh Castle

• 45-min express guided tour of Edinburgh Castle (outside the castle)

• Free time for independent exploration of Edinburgh Castle

• Expert local English-speaking guide

• Edinburgh city audio tour (digital app)

• 15% discount on Edinburgh Gin Distillery experiences (subject to availability)

The Scotch Whisky Experience

• Entry tickets to The Silver Tour - Scotch Whisky Experience

• 50-min guided tour

• Access to the Origins, The Art of Whisky Making, Maturation immersive journey

• Tasting of a single malt, blended Scotch Whisky, or Irn-Bru as per your choice

• Crystal tasting glass

• Audio guide in American Sign Language, International Sign Language, British Sign Language, Brazilian Portuguese, Cantonese, Czech, Dutch, English, French, Gaelic, German, Hindi, Italian, Japanese, Korean, Mandarin Chinese, Polish, Portuguese, Russian, Spanish, and Swedish

Exclusions #

Edinburgh Castle

• Headset and mobile device

• Edinburgh Castle internal audio guide (£3.50)

• Transportation

• Gratuities

The Scotch Whisky Experience

• Transport to and from the venue

• Additional drinks or food

• Personal expenses and souvenirs

• Gratuities